Privacy Policy

Kairosaion Theke LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website https://www.cassiafrost.com, and when you use our services or products or otherwise communicate with us, including through our official social media channels.

By using this website, our services, or our products, or by communicating with us, you agree to the collection and use of information in accordance with this Privacy Policy.

Table of Contents

1. Information We Collect

A. Personal Information

i. Personal information you disclose

We collect personal information that you voluntarily provide to us when contacting us, using our services, or purchasing our products. The personal information that we collect depends on the context of your interactions with us, and may include:

• Names, which may include name prefixes, first names, middle names, last names, maiden names, name suffixes, or nicknames
• Email addresses
• Social media handles
• Phone numbers
• Mailing addresses
• Birth data, which may include date, time, or location of birth
• Date, time, or location information for other life events
• Any additional information you provide when contacting us or using our services

When you book services through this website, scheduling information (such as your name, email address, and appointment time) is collected and processed by Cal.com, our scheduling provider. You may find their privacy policy here: https://cal.com/privacy

Birth data and any additional information you provide during booking are sent to us via email, and are also visible to us within our Cal.com dashboard. This information is not included in the calendar entry.

When you complete an intake form for in-person services at events, the information you submit (such as your name, email address, birth data for astrology readings, your agreement to our policies, and your research consent choice) is collected and stored by Tally, and is also visible to us within our Tally dashboard. You may find Tally’s privacy policy here: https://tally.so/help/privacy-policy

If services take place via Zoom, you may choose to have your session recorded by selecting this option when you book. We will confirm your consent at the start of the session before any recording begins. We may also transcribe the session, with your verbal consent given before any transcription takes place. Recordings or transcripts are made so that we may provide you with a copy for your own reference. You may find Zoom’s privacy policy here: https://www.zoom.com/en/trust/privacy/

If you choose to support us by making a donation, any personal information you provide (such as your name, social media handle, email address, or a message) is collected by Buy Me a Coffee. You may find their privacy policy here: https://buymeacoffee.com/privacy-policy

If you contact us through our official social media channels, meaning the accounts linked from this website, we receive the information you send (such as your handle and the content of your message). Social media platforms collect and store messages independently of us, under their own privacy policies. Public comments may be visible to others.

ii. Payment information

If you make a purchase, our payment processors collect data that is necessary to process your payment, which may include:

• Your payment instrument number (such as a credit card number or payment token ID)
• The expiration date of your payment instrument
• The security code associated with your payment instrument
• The billing address or zip code associated with your payment instrument

Payment data for purchases is processed and stored by Stripe (if you make a purchase through this website) or Square (if you make a purchase in person). You may find their privacy policies below:

If you make a donation, payment data is collected through Buy Me a Coffee and processed by Stripe.

B. Cookies and Automatically Collected Information

Cookies are small text files placed on your device when you visit this website. They allow us to recognize your device on subsequent visits, remember your preferences, measure how the site is used, and (with your consent) deliver personalized advertising.

We also use similar technologies such as localStorage, sessionStorage, and pixel tags. Where this policy refers to “cookies”, it covers these technologies as well.

When you make a choice on the cookie Consent Preferences banner, we record your consent status, the cookie categories you selected, a timestamp, the page URL, and an anonymized version of your IP address and browser user-agent. You can update your cookie preferences or withdraw cookie consent at any time through the cookie Consent Preferences banner, accessible by clicking the cookie icon in the bottom left corner of any page on this website.

We use cookies to analyze website traffic and user behavior in order to improve the user experience and the functionality of our site, consistent with your cookie preferences. We collect data related to your use of our site, which may include:

• IP addresses
• Approximate geographic locations, derived from IP addresses
• Browser information
• Device information, including operating system and screen resolution
• On-site navigation and event data, including pages visited, clicks, and form submissions
• Other engagement metrics, including bounce rate, scrolling depth, and time spent on our site
• Preferences or characteristics inferred from your interactions with this website
• Referring websites
• Internet or network activity information such as search and browsing history

The following cookies are used on this website:

If we embed content from third-party platforms, these platforms may collect data from visitors who view the embedded page, in accordance with their own privacy policies.

2. How We Use Your Information

A. Business Purposes

We process your information for purposes based on legitimate business interests, in order to enter into or perform a contract with you, or with your consent. We use the information we collect or receive:

• To deliver purchased services or products, which may include the generation of astrological charts from birth data (date, time, or location) or similar information associated with other life events, or the recording or transcription of services
• To identify and prepare for scheduled services, including reviewing birth data and any additional information provided during booking
• To respond to inquiries and provide user support
• To send newsletters and promotional communications, which you may opt out of at any time by emailing us at info@cassiafrost.com
• To share testimonials submitted to us, which we may display on this website, social media, or in promotional materials

B. Website Purposes

We use your data to provide, operate, and improve this website, and to monitor and analyze our site’s performance and security, using cookies as described in Section 1.B.

C. Research and Product Development

We process your information for research and product development purposes, including astrological charts or Tarot cards and spreads associated with readings, only with your consent. If research findings are shared publicly or with third parties, all data is anonymized or aggregated to protect your privacy, unless you provide written consent for your information to be shared in identifiable form.

You may withdraw your consent for your information to be used for research and product development purposes at any time by emailing us at info@cassiafrost.com. You can also decline consent at the time of purchase by not opting in. Withdrawal at any point applies to all data associated with purchased services or products, past and future—none of it will be used for research or product development going forward. Any findings already published or shared cannot be withdrawn.

D. Legal Obligations

We may use or disclose your data to comply with applicable laws, regulations, subpoenas, court orders, or other legal processes, or to respond to lawful requests from public authorities.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Scheduling Providers: We use Cal.com to manage bookings. Scheduling information you provide (such as your name, email, and appointment time) is stored by Cal.com as part of providing this service. You may find their privacy policy here: https://cal.com/privacy
• Calendar Services: Appointment details (such as your name, email, and appointment time) are added to our calendar to manage our schedule. Birth data and any additional information are not included in the calendar entry.
• Form Providers: We use Tally to collect intake information from in-person clients. Data you submit through these forms is stored by Tally as part of providing this service. You may find their privacy policy here: https://tally.so/help/privacy-policy
• Payment Processors: Purchase-related payment data is processed and stored by Stripe (for online purchases) or Square (for in-person purchases). You may find their privacy policies here:

• Donation Platforms: We use Buy Me a Coffee to accept optional donations. Donation-related payment data is collected through Buy Me a Coffee and processed by Stripe. Supporter details (such as names, social media handles, email addresses, or messages) are stored by Buy Me a Coffee as part of providing this service. You may find Buy Me a Coffee’s privacy policy here: https://buymeacoffee.com/privacy-policy
• Video Conferencing: If services take place via Zoom, session recordings or transcripts are processed and stored by Zoom as part of providing this service. You may find their privacy policy here: https://www.zoom.com/en/trust/privacy/
• Legal Obligations: We may disclose your information to comply with applicable laws, regulations, subpoenas, court orders, or other legal processes, or to respond to lawful requests from public authorities.
• Business Transfers: If our business undergoes a merger, acquisition, or sale, your data may be transferred as part of that transaction.
• Research Recipients: If you have consented to the use of your information for research and product development purposes, research insights derived from your information may be published, presented, or shared with third parties, as described in Section 2.C.

4. How We Safeguard Your Information

We implement security measures designed to protect your data from unauthorized access, disclosure, or alteration. These measures include:

• Restricting access to your information to authorized personnel only
• Using unique, strong passwords managed through a password manager for all accounts where your information is stored
• Using HTTPS encryption on this website
• Storing cookie consent records locally on our own server
• Storing birth data used for chart preparation locally on a passcode-protected computer, which is backed up to the cloud
• Storing session recordings and transcripts locally or in Zoom’s cloud storage
• Relying on established third-party processors (Cal.com, Tally, Stripe, Square, Buy Me a Coffee, and Zoom) for scheduling, form, payment, donation, and video conferencing data, each of which maintains its own security measures as described in their respective privacy policies

However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and Correction: Request the personal data we hold about you, or request correction if our data is inaccurate. Some data (such as payment information) is held directly by our third-party processors, and requests regarding such data may need to be directed to them.
• Withdrawal: Unsubscribe from promotional communications, or withdraw consent for your information to be used for research and product development purposes, as described in Sections 2.A and 2.C.
• Cookie and Advertising Preferences: Manage or withdraw your cookie consent, including preferences related to analytics or advertising cookies, at any time through the cookie Consent Preferences banner, accessible from the bottom left corner of any page on this website.
• Data Deletion: Request deletion of your personal data from our active systems, subject to legal obligations. Data retained in backups may persist until those backups are naturally overwritten. Data held by social media platforms or our third-party processors may need to be addressed separately, in accordance with their own retention practices.

You can exercise any of these rights by emailing us at info@cassiafrost.com.

6. Children’s Privacy

This website and our services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone in this age group. If we have reason to believe that an individual who has purchased a service is under the age of 13, we will end the service. If you believe we have inadvertently collected information from a child under 13, please email us at info@cassiafrost.com so that we can take reasonable measures.

7. Third-Party Links

This website may contain links to third-party websites, including embedded content. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing them with any personal information. See Section 1.B for details on data that may be collected through embedded content.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Last updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@cassiafrost.com

Mailing address: